Privacy Policy and Cookies Policy

IBC Japan and its subsidiaries respect your privacy and are committed to protecting it in accordance with our Privacy Policy.


We use your physical address to ensure that we efficiently serve you and give you information which is relevant to you.

E-mail Address

We use your e-mail address to send confirmation of your order and shipping information. We may also send special offers and newsletters via email. We are committed to providing a choice in how we communicate with you, so all marketing email messages include a way to unsubscribe from future communications.

Transaction history

Your User ID and password are unique identifiers that protect access to your personal profile information and transaction story. We restrict access to your individual purchase records, account balances and payment history to authorized personnel only.

Phone and fax numbers

We keep the phone numbers you provide on file to notify you in case there's a problem with your order, purchase, shipment or transaction.

Credit cards

Credit cord numbers are used only for payment processing and fraud protection; we don't retain them for any other purposes.

Personal Information

IBC will never ask for your Credit/Debit Card numbers and Card Security Codes (CSC)

Monetary Transactions

All payments for transactions shall only be made through IBC valid payment channels. If you have further questions or notice anything unusual when communicating with us, please do not hesitate to contact us immediately.


We will not, under any circumstances, share your personal information with any company outside the IBC group, or third parties acting on our behalf, such as those involved in freight forwarding, shipping of customs services.

We do not disclose, nor do we reserve the right to disclose, any nonpublic personal information about our current or former customers to anyone, except as permitted by law. We take our responsibility to protect your nonpublic personal information very seriously.

We also maintain physical, electronic and procedural safeguards to protect the confidentiality and security of the information we collect. We require any third party who receives information about you from us to agree to keep that information confidential and to use the information only as permitted by law.

Cookies Policy

IBC takes your security seriously in the spirit of transparency, this Cookies Policy provides detailed information about how and when we use cookies. By continuing to use our services, you agree to the use of cookies and similar technologies for the purposes we described in this policy.

What Are Cookies

Cookies are tiny files that are downloaded to your computer, to improve your experience. It is a common practice which almost all professional websites such as IBC uses. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this may downgrade certain elements of the site's functionality. The cookies themselves cannot collect any information stored on your computer or your files.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether you need them or not, if they are used to providing a service that you use.

Disabling Cookies

You can manage the setting of cookies by adjusting the settings on your browser (see your browser Help on how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the IBC website. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

In client authentication and website security

If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out. However, in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

We use an anti-forgery cookie to ensure that requests going into the website come from a legitimate client. Client session information stored in cookies is used to ensure consistent and smooth browsing experience and less timeout that result to account logouts.

In setting client preferences, features, and services

IBC website offer newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. We use an anti-forgery cookie to ensure that requests going into the website come from a legitimate client

An IBC customer’s geolocation data is used to show location-specific pages. Cookie data is used to store client’s vehicle search preferences. Cookie data is also used for our 24/7 live-chat feature. When you submit data to through a form such as those found on contact pages or IBC Chat, cookies may be set to remember your user details for future correspondence.

This site offers e-commerce or payment facilities (PayPal) and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on our site or pages you visit which help us understand how we can improve the site for you.

From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

As we sell products, it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites (including Facebook, and YouTube), will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

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